Editorial standards
How we decide what to publish.
Answerable publishes three kinds of thing: original research, explainers, and scan reports about individual businesses. One standard covers all three. Every figure is published with the population it was counted over, the raw data behind published research is released under a CC BY 4.0 licence so anyone can recompute it, businesses are named factually and never disparaged, and a figure a reader cannot open is never cited. Where a result argues against what the firm sells, it is published anyway: Answerable's own scan scored 29 out of 100, and that number is on this site.
The standard
Eight rules, and what each one costs us
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Denominators
A percentage without the population it was counted over is a decoration, not a finding. In our 300-business study, the headline 41% never named is counted over the 137 businesses that returned complete records from both engines, not over the 300. The study's key-findings table carries a "counted over" column for exactly this reason, and every figure in it names its own denominator.
The rule bites hardest on the numbers we would most like to quote loosely. When a figure has no honest denominator, it does not get published.
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Raw data
Research is published with the file behind it. The State of AI Visibility in Australia 2026 ships its full 300 rows as data.csv and data.json under a CC BY 4.0 licence, so a sceptic, a journalist or a competitor can recompute every headline number without asking us for anything.
Two published engine scores and a published site readiness score reproduce the published overall score. We ran it across every row: 300 of 300 match exactly.
// recompute the overall score from published columns Math.round(0.75 * mean(engine_scores) + 0.25 * site_readiness_score) === ai_visibility_score -
Unpublished data
If a reader cannot open the source, we do not cite it. No internal test run, no private client scan and no unreleased sample is used as evidence on this site. Individual scan reports are unlisted and set to noindex by design, and a client's numbers do not become a statistic here unless they have agreed and the page says whose numbers they are.
The practical effect is that our published claims rest on a smaller pile of evidence than we actually hold. That is the trade, and it is the right way round.
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Naming businesses
Businesses are named factually and never disparaged. "Was not named in our test questions" is a statement about our questions on one day, not about the quality of anyone's work, and the study says so in those words on its own page. Household names sit in the invisible column of that study, and they are listed without commentary.
Any business named in our research can write to us. The route and the commitment are on the corrections page.
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Our own weak results
A result that argues against what we sell is published on the same page as everything else, at the same size. The study's own correlation between site readiness and per-engine visibility is a Pearson r of 0.116 across the 137 complete records, which is close to nothing, and site work is a thing we sell.
We also published our own score: 29 out of 100 on 31 July 2026, with site readiness four out of four and ChatGPT naming us in none of the five buyer questions it was asked.
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Method before conclusion
The scoring formula is published in full before any number derived from it, including the parts that are not flattering: 70 per cent of an engine score is a count, and the remaining 30 per cent comes from two model-graded inputs that a third party cannot reproduce from the stored answers. That is stated at the technology page rather than left for someone to discover.
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Gaps stay visible
Where nobody has measured something, the page says so rather than supplying a number. Where we hold a figure but not with enough confidence to stand behind it, we do not round it into a claim. An estimate presented as a measurement is the failure mode this whole site exists to argue against.
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Who writes this
Pages are published by Answerable as an organisation. The firm is founded by Jackson Wilson, and the about page names him and the people who work on the business. Individual pages are not bylined to a person yet. That will change when there are public profiles to point at.
The research sample
How the study sample was chosen, and how it is skewed
The sample frame was the top organic search results for buyer-style queries, plus a set of recognisable national anchor brands in each industry. For the local-service niches, businesses were drawn from five mainland capital cities. Fifty businesses in each of six industries: cosmetic and skin clinics, dentists, tradies, law firms, accountants and advisers, and e-commerce and retail.
That frame is skewed, and the direction of the skew matters. Search-based sampling favours businesses that already rank well in classic search, so this is a sample of the visible end of the Australian market rather than a random or representative one. It strengthens the finding instead of weakening it: the businesses AI never names here are drawn from the businesses search already found. It would be a different and weaker study if the skew ran the other way, and we would have to say so.
The limits are published on the study's own page, in the same plain terms:
- One scan week. These models change their answers, so this is a snapshot rather than a trend.
- Five buyer questions per cohort on ChatGPT, plus one grounded direct question per business on Gemini, each asked once. There were no repetition runs, so a business one answer short of a mention on the day stays unmentioned in the data.
- Complete two-engine records exist for 137 of the 300. Blank Gemini fields in the raw file mark the rows without one, which is why they can be counted by anyone holding the file.
The reason the caveats are this specific is that they are the parts a reader would otherwise have to take on trust. Read the full method on the study page, or the plain-markdown mirror at study.md.
Marking our own work
What we do when the number is about us
A publisher that only prints its good results is an advertiser. The test of an editorial standard is what happens when the finding is embarrassing, so here is every case we have had so far.
Our own scan. On 31 July 2026 we ran our own scanner over answerable.com.au. Site readiness came back four out of four. ChatGPT named us in none of the five buyer questions it was asked. The score was 29 out of 100, it is published on the about page and on the sceptic's page, and it is a worse score than most of the businesses in our own study.
The correlation that argues against the easiest sale. Across the 137 complete records, site readiness against mean per-engine visibility comes out at a Pearson r of 0.116. Tidying a website is a service we sell. We published the number that says tidying a website explains almost nothing about who gets recommended.
A defect in our own reporting. When Gemini's grounding is refused or its quota is exhausted, the question is re-run ungrounded. That fallback is counted in the scan run's own metadata but is not yet carried onto the report page, so on a quota-exhausted run the report reads as more confident than the run was. It is written up on the technology page as a defect rather than a nuance.
Two defects in the scanner, found and fixed on 1 August 2026. One misclassified a business and judged it against questions meant for a different kind of company, producing a 21-point error. The other reported a live site as unreachable because the checks tried a single host. Both are described in full, with the measurements, in the corrections log.
None of this is on the site because it is comfortable. It is here because a firm whose product is counted evidence has to be checkable on its own numbers first, and the fastest way to find out whether a publisher will tell you something inconvenient is to look for the last time it did.
Keep reading
The rest of the trust cluster
Trust
Disclosures
We sell the work we measure. The conflicts, named as conflicts.
Read more →Trust
Corrections
How to report an error, and the dated log of the ones we have made.
Read more →Trust
How we make money
Four prices in Australian dollars, and what no one can buy.
Read more →Method
The Receipts Engine
The scoring formula in full, including the parts that are not flattering.
Read more →See what AI says about your business.
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